🇪🇦 Where We Ship

We currently ship to the United Arab Emirates (UAE). We may add more countries in the future. Delivery is not yet available outside the UAE.

⏱️ Order Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.

🚚 Estimated Delivery Time

Once shipped, delivery usually takes 3–6 business days, depending on your emirate and the courier. These are estimates only — actual delivery times may vary.

Delays may occur due to customs, weather, public holidays, or high order volumes. These estimates are not guaranteed delivery dates.

🆓 Shipping Charges

We offer free delivery on all orders within the UAE. No shipping fee is charged at checkout.

📦 Order Tracking

When your order ships, we will send a confirmation with tracking details by email or phone. You can use these details to follow your parcel.

📞 Delivery Attempts

The courier may contact you by phone before delivery. Please keep your phone reachable to avoid missed deliveries.

If delivery fails due to an incorrect address, an unreachable phone number, or repeated refusal to accept the parcel, the order may be returned to us. Additional shipping costs may apply for re-delivery in such cases.

⚠️ Damaged, Lost or Incorrect Items

If your parcel arrives damaged, is lost in transit, or you receive the wrong item, please contact us within 15 days of delivery. For lost parcels, please contact us within 15 days of the expected delivery date.

When contacting us, please include:

• Your order number
• A description of the issue
• Clear photographs where applicable

We will arrange a replacement or refund for qualifying cases under this policy.

Contact email: hammad.ahmed1172@gmail.com

📍 Address Changes

If you need to change your delivery address, please contact us as soon as possible. Address changes can only be made before the order has shipped. We cannot guarantee address changes after dispatch.

🔄 Returns & Refunds

For return and refund inquiries, please contact our support team directly. We will review your request and respond according to our applicable policies.

💬 Contact Us

For shipping, delivery, or order-related questions, please get in touch with our team: